Urgent Action Required

I Have Received A Statutory Demand – What Should I Do?

Understanding your options when facing a formal demand for payment. Read this guide before you take any action.

The Direct Answer

A statutory demand is a formal legal warning from a creditor. If you do not pay the debt, reach an agreement, or apply to have it set aside within strict deadlines, the creditor can petition the court to make you bankrupt or wind up your company. Do not ignore it. The clock starts ticking the moment it is served.

What Is A Statutory Demand?

A statutory demand is a document issued under the Insolvency Act 1986. It is not a court document, meaning it doesn't need a judge's stamp to be issued. A creditor simply fills out the correct form and serves it on you.

Its purpose is to establish that you cannot pay your debts. By law, if a statutory demand goes unpaid and unchallenged for 21 days, the court assumes you are insolvent. This gives the creditor the right to start bankruptcy proceedings against an individual (for debts over £5,000) or winding-up proceedings against a company (for debts over £750).

What Deadlines Matter?

18 Days

To Apply to Set Aside

If you dispute the debt, you have exactly 18 days from the date the demand was served to apply to the court to have it "set aside" (cancelled).

21 Days

To Pay or Agree Terms

You have 21 days to pay the debt in full or reach a payment agreement with the creditor. After 21 days, they can petition for your bankruptcy.

Common Mistakes

When facing a statutory demand, panic can lead to critical errors. Here are the most common mistakes people make:

  • Ignoring the demand hoping it will go away (it won't).
  • Treating it as a standard debt collection letter rather than a formal legal threat.
  • Missing the strict 18-day deadline to dispute the demand at court.
  • Trying to transfer assets out of your name (which courts view as fraudulent preference).
  • Communicating emotionally with the creditor rather than addressing the factual basis of the debt.

Can A Statutory Demand Be Challenged?

Yes. You can apply to the court to have a statutory demand set aside, but you must have genuine legal grounds. The court will not set it aside simply because you cannot afford to pay.

Valid reasons to challenge a demand include:

  • You have a genuine dispute regarding the existence or amount of the debt.
  • You have a valid counterclaim against the creditor equal to or exceeding the debt amount.
  • The creditor holds security (like a charge on a property) that equals or exceeds the debt value.
  • The demand was issued in error or served incorrectly.

Preparation Checklist

Track your progress before taking action.

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Have you kept a copy of the demand and the envelope it arrived in?
Do you know the exact date when it was received?
Do you agree that the debt is owed?
Do you dispute part or all of the amount claimed?
Have you gathered supporting documents regarding the debt?
Have you identified any recent communication with the creditor?

Frequently Asked Questions

Need Clarity on Your Situation?

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Article Author

Jeff Harris, Senior Adviser at Litigancy

Jeff Harris

Senior Adviser, Litigancy

Over 35 years' experience across finance, business, property and complex disputes. Today Jeff combines real-world experience with Alfred to help people understand complicated situations and make better decisions.

Published: January 2024Updated: June 2024

Disclaimer: The information provided on this page is for general educational purposes only and does not constitute formal legal advice. Litigancy is an analytical service, not a law firm. If you are facing a statutory demand, you should consider seeking independent legal counsel immediately to protect your rights within the statutory timeframes.